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Submitted by neergmot on Tue, 04/04/2017 - 10:10

Hi, I am trying to connect via ethernet to a DMC-1415. No matter what I try I am unable to get my computer to recognize the controller. Can someone please point me in the right direction?

Thanks in advance.

Comments 1

MattK on 04/10/2017 - 08:44

Hello neergmot,

  Connecting to your controller over Ethernet is meant to be relatively straightforward. If this is not the case for you, then there are a number of questions and suggestions I have in order to help troubleshoot:

  1. What Galil software are you using to try to connect to the controller? (WSDK, GalilTools, GalilSuite, or GDK?)
  2. Do you know what firmware revision is currently on the DMC-1415?
  3. What PC Operating system are you running this software on and is there a firewall active?
  4. Have you viewed our 2 minute tutorial videos on connecting to your controller over Ethernet?
    • http://www.galil.com/learn/online-videos/connecting-galil-ethernet-motion-controller
    • http://www.galil.com/learn/online-videos/connecting-galil-controller-galiltools

  Please let me know the answers to the above questions so that we can get you up and running.