Galil Connect Troubleshooting Help

Description

The purpose of this document is to provide possible solutions to issues connecting to servers with Galil Connect.

I can't connect to other servers

All Linux Users

Check that the Avahi service daemon is running:
sudo systemctl status avahi-daemon.service

If the service is not running, start it with:
sudo systemctl start avahi-daemon.service

To start the avahi-daemon on boot:
sudo systemctl enable avahi-daemon.service

And finally, reload the service:
sudo systemctl reload avahi-daemon.service

Red Hat and CentOS Users

GDK needs to resolve mdns host names to IP Addresses in order to connect to a server. This can be enabled in Red Hat And CentOS by installing the nss-mdns package found in the EPEL repository.

Install the latest EPEL-release repository:
sudo yum install epel-release

Install the nss-mdns package:
sudo yum install nss-mdns

Restart your machine.

Other users can't connect to my server

Check that your Firewall Settings are configured properly.

Linux Users

Check that the Avahi service daemon is running:
sudo systemctl status avahi-daemon.service

If the service is not running, start it with:
sudo systemctl start avahi-daemon.service

To start the avahi-daemon on boot:
sudo systemctl enable avahi-daemon.service

And finally, reload the service:
sudo systemctl reload avahi-daemon.service

Open your avahi-daemon config file at /etc/avahi/avahi-daemon.conf and uncomment the line:
publish-aaaa-on-ipv4=yes

and set it to

publish-aaaa-on-ipv4=no

Now restart your avahi-daemon to enable this change.
sudo systemctl stop avahi-daemon.service
sudo systemctl start avahi-daemon.service